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Customer Service Counters
DOCOMO Support Desk New York
Opened September 4, 2009
Main Activities
Support for tourists and business travelers for battery charging; queries on use of mobile phones; assistance on lost or stolen handsets.
Address
KINOKUNIYA BOOK STORE Basement Level
1073 Avenue of the Americas, New York, NY 10018, U.S.A.
(between W 40th St. and W 41st St.)
Business Hours
Mon-Sat : 10:00 am to 8:00 pm
Sun : 11:00 am to 7:30 pm
(Closed New Year’s Day)
Telephone
1-888-DOCOMO1（1-888-362-6661）
From outside of the USA : 1-212-994-7221
DOCOMO World Counter Hawaii
Address
Waikiki Shopping Plaza 2nd Floor
2250 Kalakaua Ave., Suite201, Honolulu, HI 96815
Business Hours
9:30am to 9:00pm (Open 365days)
Telephone
1-808-923-6880
Main Activities
Handle World Wing applications and World Wing mobile phone rental service.
Support for tourists and business travelers for battery charging; queries on use of mobile phones; assistance on lost or stolen handsets.
Handle T-mobile USA mobile phone applications for Japanese-speaking customers residing in the US.
Initiate new DOCOMO subscriptions for customers repatriating to Japan.
